fg777's Privacy Policy
The personal information of every player registered on the fg777 platform is kept secure through SSL encryption and a strict data protection policy.
Welcome to fg777. This Privacy Policy ("Policy") explains what information we collect when you use the fg777 platform, how we use that information, who it may be shared with, and what measures we take to protect your data. This Policy applies to all users in Bangladesh.
By using our website or creating an account, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
Table of Contents
- 1.What Information We Collect
- 2.How We Collect Information
- 3.Purpose of Using Information
- 4.Sharing Information with Third Parties
- 5.Data Protection and Security
- 6.Cookies and Tracking Technologies
- 7.Data Retention Period
- 8.Your Rights
- 9.Protection of Minors
- 10.Policy Changes
- 11.Contact
What Information We Collect
When you use the fg777 platform, we may collect the following types of information:
a) Identity Information
- Full name and date of birth
- National ID number or passport number (for identity verification)
- Current address
- Mobile number
- Email address
b) Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for transactions)
- Deposit and withdrawal history
- Wallet balance and transaction records
c) Gaming Activity Information
- Game play history, bet amounts, and results
- Bonus usage and wagering activity
- Preferred game categories and game session duration
- Casino account login times and dates
d) Technical Information
- IP address and device type
- Browser version and operating system
- Site access times, page view history, and click patterns
- Location data (country level only)
fg777 collects your information in the following ways:
Direct Collection
You provide information directly when you create an account, submit documents for identity verification, make a deposit or withdrawal, or contact our support team. This information is collected directly from you.
Automatic Collection
Some information is collected automatically while you use our platform. This includes information gathered through cookies, log files, and web beacon technology. This data helps us improve our service quality and prevent fraud.
Through Third Parties
Necessary information may be obtained from authorized third parties for identity verification or payment processing. This process is fully secure and is carried out for your protection.
Data Usage and Sharing
fg777 uses the collected information for the following purposes:
Service Operation and Improvement
- Creating, managing, and maintaining your account
- Processing deposits and withdrawals
- Providing bonuses and promotional offers and verifying wagering
- Personalizing the gaming experience
- Resolving technical issues with the service
Security and Compliance
- Verifying your identity (KYC process)
- Preventing fraud, deception, and money laundering
- Ensuring responsible gaming and identifying problematic behavior
- Preventing unauthorized access to accounts
Communication
- Sending transaction-related notifications
- Responding to support requests
- Informing you of important service updates
- Sending relevant promotional information subject to your consent
fg777 may share information with certain third parties in limited circumstances and under strict controls. Those circumstances are described in detail below:
Payment Processors
Information necessary to process financial transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment providers. Sharing this information is essential to complete transactions.
Game Providers
Limited technical information is shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others, as required to keep gameplay safe and fair. They may not use this information for marketing or any other purpose.
Technology Service Providers
We work with trusted technology partners for cloud storage, cybersecurity, fraud detection, and customer service management. These parties operate under our strict confidentiality agreements.
Legal Requirements
Information may be disclosed as required to comply with lawful legal orders from law enforcement agencies or regulatory authorities. Such disclosure is made solely to meet legal obligations.
Data Protection and Cookie Policy
fg777 takes the highest technical measures to protect your personal and financial information. Our security framework consists of the following layers:
SSL Encryption
All data transmission on our platform is secured through 256-bit SSL (Secure Socket Layer) encryption. This means all information traveling between your browser and our servers is encrypted, making it completely impossible for third parties to read.
Data Storage Protection
Your information is stored on secure servers and can only be accessed by authorized staff when necessary. Passwords are always stored in hashed and encrypted form — never as plain text.
Fraud Detection System
We use automated monitoring systems to detect unauthorized account access and suspicious activity. If a suspicious login attempt is detected, the account is secured immediately.
Staff Training and Access Control
All fg777 staff are trained in privacy and data protection. Each staff member's data access is controlled based on their responsibilities, and all access is logged.
The fg777 website uses various types of cookies. A cookie is a small text file that your browser saves to your device from our website.
Essential Cookies
These cookies are essential for the core functionality of the website. They are required to maintain your login session, verify security, and operate the main gaming services. Disabling these cookies will prevent the site from working properly.
Functionality Cookies
These cookies are used to remember your preferences — such as language selection and preferred game categories. They make your experience on the platform more convenient.
Analytics Cookies
Analytics cookies are used to understand which pages are used most and which areas of the platform need improvement. This information is collected in aggregate and is never individually identifiable.
Cookie Controls
You can control cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.
Data Retention and Your Rights
fg777 retains your information for as long as necessary. The retention period is determined based on the type and purpose of the data:
- Account Information: Retained while the account is active and for a defined period after it is closed.
- Financial Transaction Records: Retained long-term for legal requirements and auditing purposes.
- Gaming History: Retained for as long as needed for responsible gaming monitoring and dispute resolution.
- Technical Logs: Kept for a limited period for security monitoring purposes.
- Communication Records: Support-related conversations are recorded for service quality improvement.
Once the required period has passed, data is securely deleted or anonymized.
Every user of the fg777 platform enjoys the following rights regarding their personal information:
Right to Access Information
You may request to view the information we hold about you at any time. We will provide you with a copy of that information within a reasonable time.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings; for other cases, please contact support.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, deletion may not be possible for information related to legal obligations, ongoing investigations, or financial records.
Right to Object to Processing
You may object to your information being used for marketing communications. In that case we will stop promotional communications, but transactional and security-related communications will continue.
Right to Data Portability
You may request to receive your account information in a structured, machine-readable format.
fg777 is strictly for persons aged 21 and above only. We do not collect information from minors or provide services to them in any way.
An age verification process is in place at the time of account creation. If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes & Contact
fg777 may update this privacy policy from time to time. The policy may be changed when new features are added to the service, when legal requirements change, or when improvements are made to our data protection practices.
For significant changes, we will notify you via the email registered to your account or through a notification on the platform. Continued use of the platform after a change is made will be taken as your agreement to the updated policy.
We recommend that you visit this page regularly to stay informed about the latest policy. The "Last Updated" date at the top of this policy always indicates the date of the most recent revision.
If you have any questions or concerns about this privacy policy, or any requests regarding your information, please get in touch with us. fg777's support team is available 7 days a week, 24 hours a day in both Bengali and English.